Job Description

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Monzo is a leading financial technology company, with over 8 million customers, committed to providing modern banking solutions . Monzo launched in the US in February 2022 and is one of the top fintechs in Europe. In the last few years, weve built a banking app that our customers love with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. Weve raised over $1 billion from YCombinator, Stripe, Coatue, Eric Schmidt, Mike Moritz, and others - most recently at a $5.9 billion valuation.

Were just getting started in the US: Were an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. Were focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. Were looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone .

We were founded to make money work for everyone! With that in mind, Monzo is investing to accelerate our US expansion! You will help build US-specific products that will shape the future of banking there.

As a Senior Product Manager reporting to the Head of Product, youll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. This will require you to go deep to build a truly remarkable experience that will resonate deeply with our US customers, innovate on its distribution model and steer its unit economics. If successful, you will change the trajectory of the whole company! Youll operate withautonomy and have a massive impact on our customers lives and Monzos success.

• Lead a cross-functional team to design, build and profitably grow a new product that deeply resonates with our US customers and elevates Monzo to a leading FinTech in the market
• Work closely with your partners in Marketing, Design and Research to ensure we are creating and communicating the most important value propositions for our customers
• Be an active and influential leader within the team and foster our culture of accountability, support and a high bar for excellence
• Collaborate with your peers across Monzo who can help you accelerate your progress and increase your odds of success (e.g., specific capabilities we dont yet have in the US team, learnings, counsel, advice).

Qualifications:

• Youve got 4+ years track record of building successful, customer-centric digital products in a fast growing company
• You love the craft of creating remarkable products and businesses
• You have excelled building and launching a remarkable zero-to-one consumer products (ideally a regulated one like financial services, healthcare, or similar)
• You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way
• You have the urge and resilience to challenge the status quo and make things better
• You ground your thinking in data, facts and insights but are equally comfortable making decisions quickly if/when the complete/ideal data is unavailable
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
• Youre excited by the ambition of what were doing at Monzo and personal finance in general
• Youre a fast learner, humble and curious, and enjoy developing yourself and others

Whats in it for you:

$148,800 - $245,000 + Equity

This role will be based out of our downtown San Francisco office

We have a hybrid working schedule, and offer flexibility and trust you to work enough hours to do your job well, at times that suit you and your team

Learning budget of $1,500 a year for books, training courses and conferences

And much more, see our full list of benefits here

The Interview Process:

Our interview process involves four main stages:

• Initial Call (30mins)
• Take home Case Interview and review (to be completed within 7 days)
• x3 final interviews via Google Meet (45 mins each)

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

#LI-San Francisco

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo, were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

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